IT Support Specialist

Location: Remote

Compensation: To Be Discussed

Reviewed: Mon, Nov 03, 2025

This job expires in: 19 days

Job Category: Customer Service

Employer Type: Employer

Career Level: Experienced

Job Summary

A company is looking for an IT Technical Support Specialist.

Key Responsibilities

Provide Tier II support for corporate desktop/laptop infrastructure for both office-based and remote users
Install, maintain, troubleshoot, and upgrade desktop/laptop hardware and software
Manage user rights and security settings, and support VPN connectivity for traveling/remote users

Required Qualifications

4+ years of experience in supporting LAN/WAN/VPN/Wireless infrastructure
Experience with Windows 11, Office365, Microsoft Teams, and ServiceNow is highly valued
Degree in Computer Science or Information Technology is desired, or equivalent work experience
CompTIA A+ or MCP certifications are desired
Strong customer service skills and ability to work independently and with remote teams

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