IT Support Specialist

Job Summary

A company is looking for an IT Technical Support Specialist.

Key Responsibilities

• Provide first-level support for IT-related issues, including hardware, software, and network troubleshooting
• Install, configure, and maintain software and hardware systems, ensuring operational efficiency
• Log and prioritize support tickets, ensuring timely follow-up and resolution

Required Qualifications

• Associate's degree in Computer Science, Information Technology, or related field, or equivalent work experience
• 1-2 years of experience in IT support or related roles
• Basic understanding of IT support concepts, including operating systems, networks, and common applications
• Ability to troubleshoot hardware, software, and basic network issues with minimal supervision
• Willingness to learn and grow within the IT field