IT Support Specialist

Job Summary

A company is looking for an IT Support Specialist responsible for supporting the operational IT infrastructure and end users.

Key Responsibilities

• Provide technical assistance to end users both onsite and remotely
• Manage user endpoints and oversee onboarding and offboarding processes
• Troubleshoot and resolve technical issues related to hardware, software, and networks

Required Qualifications

• 12-24 months of relevant experience
• In-depth understanding of diverse computer systems and networks
• Certification as IT Technician (e.g. CompTIA A+, Microsoft Certified IT Professional) is a plus
• Experience in installing, configuring, and troubleshooting systems
• Experience with networking infrastructure is preferred