IT Support Specialist

Job Summary

A company is looking for an IT Support Specialist to manage internal IT operations and support for employees.

Key Responsibilities

• Provide first line support for internal IT issues and manage IT tickets
• Provision and configure hardware and software for users, including onboarding and offboarding processes
• Track software licenses and maintain IT asset inventory while assisting with IT procurement activities

Required Qualifications

• 2-5 years of experience in IT support or a similar role
• Hands-on experience with end-user hardware and software support in Windows and/or macOS environments
• Experience with ticketing systems and external IT vendors or MSPs
• Strong organizational skills, particularly in asset and license tracking
• Self-motivated and adaptable in a fast-paced startup environment