IT Support Specialist

Job Summary

IT Support Specialist, a full-time role focused on providing technical support for hardware and software, troubleshooting issues, and maintaining systems in a fast-paced healthcare environment.

Key Responsibilities

• Provide front-line technical support for hardware, software, and peripheral devices
• Troubleshoot and resolve desktop and business application issues with urgency
• Manage support requests through a ticketing/work order system and assist with onboarding new pharmacy locations

Required Qualifications

• 3+ years of IT support or related technical experience
• High School Diploma or GED required; Bachelor's Degree preferred
• Experience working within ticketing or help desk systems
• Strong troubleshooting skills across desktop hardware, software, and peripherals
• Pharmacy operations systems experience is a plus