IT Support Specialist

Job Summary

Supporting a global team remotely, the full-time IT Support Specialist will manage and maintain the company's IT infrastructure, ensuring optimal performance, security, and availability of all IT systems and services.

Key Responsibilities

• Provide technical support to employees, resolving hardware and software issues promptly via the helpdesk system
• Manage, design, implement, and support software systems used by staff
• Implement and monitor security measures and network systems to protect data and networks from cyber threats

Required Qualifications

• 2+ years of experience in IT administration or a similar role
• Proficiency in endpoint, network, and system administration
• Strong knowledge of cybersecurity principles and practices
• Experience working in a tech start-up/scale-up or SaaS environment
• Fluent in English