IT Support Specialist
Job Summary
Providing frontline technical support, the part-time IT Support Specialist will coordinate IT onboarding, deliver help desk assistance, and manage hardware and asset records while working in a hybrid environment in Lakewood, CO.
Key responsibilities
- Coordinate technology onboarding and offboarding processes, including equipment setup and user account management
- Provide Tier 1 and Tier 2 support for hardware, software, and connectivity issues while managing support tickets efficiently
- Maintain technology inventory and track assets throughout their lifecycle, coordinating repairs and replacements as needed
Required qualifications
- Associate degree in Information Technology, Computer Science, or a related field, or equivalent experience
- 4+ years of experience in IT support or related technical support roles
- 2+ years of experience as the sole IT Support Specialist in a growing organization
- Proficiency in Windows operating systems and Microsoft 365 applications
- Experience with Active Directory, ticketing systems, and asset management tools
Complete Job Description
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