IT Support & Systems Administrator
Job Summary
To support a growing organization, the part-time IT Support & Systems Administrator will manage device provisioning, identity and access management, and provide day-to-day technical support while working remotely.
Key Responsibilities
- Provision new employee laptops and manage user accounts through JumpCloud and Google Workspace
- Troubleshoot login and account issues, ensuring smooth operation of remote access and VPNs
- Monitor and maintain shared infrastructure, investigating backend issues and coordinating fixes with engineering
Required Qualifications
- Approximately two (2) years in Information Technology support, administration, or device management
- Hands-on experience with a cloud identity/device management platform (e.g., JumpCloud, Intune)
- Familiarity with Virtual Private Network (VPN) technologies
- Comfortable working in both Windows and Mac environments
- Strong troubleshooting skills with the ability to identify root causes of technical issues
Complete Job Description
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