IT Support Teaching Assistant

Location: Remote
Compensation: Hourly
Staff Reviewed: Wed, Jul 03, 2024
This job expires in: 19 days

Job Summary

A company is looking for a Teaching Assistant: IT Support.

Key Responsibilities:
  • Supporting synchronous and asynchronous sessions for learners in the IT Support training program
  • Providing office hours, grading deliverables, and collaborating with instructors to enhance the learner experience
  • Managing learner progress, answering questions, and contributing to course design improvements

Required Qualifications:
  • CompTIA A+ and CompTIA Network+ certified
  • Experience in IT Support with technical skills in troubleshooting, networking, and ticket systems
  • Empathy, flexibility, and patience in working with diverse learners new to IT Support content
  • Prior teaching experience with adult learners is a plus

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