IT Support Team Lead

Job is Expired

Location: Remote

Compensation: Salary

Reviewed: Tue, Feb 17, 2026

Job Category: Information Technology

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced, Senior Level

Job Summary

A company is looking for a Campus IT Support Team Lead.

Key Responsibilities

Lead daily operations of the campus support team, ensuring timely resolution of incidents and service requests
Provide technical and supervisory leadership to Tier 1 and Tier 2 support technicians, promoting adherence to SLAs
Act as an escalation point for unresolved issues and manage vendor interactions related to campus support services

Required Qualifications

Experience in IT support or a related field
Proven leadership skills with the ability to mentor and develop a team
Strong understanding of IT service management principles
Ability to analyze service trends and drive operational improvements
Commitment to the mission and values of the organization

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

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