IT Support Technician

Job Summary

A company is looking for an IT Support Technician I/II.

Key Responsibilities

• Provide technical support via various communication channels for IT products and services
• Troubleshoot a wide range of IT-related products, including hardware and software systems
• Document service requests accurately and participate in team meetings and special projects

Required Qualifications

• 2 or more years of relevant IT support experience or a combination of education and experience
• Intermediate-level knowledge of various IT systems and tools, with advanced skills in specialized areas
• Ability to collaborate effectively and lead small projects
• Associate's or Bachelor's Degree in an IT-related field is preferred
• IT certifications (i.e. CompTIA, Microsoft, etc.) are a plus