IT Support Technician
Job Summary
Providing comprehensive technical support, the full-time IT Support Technician will manage helpdesk requests, install and maintain computer systems, and assist users with Microsoft and Apple products both remotely and in person.
Key responsibilities
- Document incoming helpdesk requests using the internal ticketing system
- Install, repair, and maintain desktop and laptop computers, peripherals, and related systems
- Provide end user support via remote assistance, in person, and telephone
Required qualifications
- Associate degree in Computer Science or equivalent experience preferred
- 2+ years of overall IT experience
- 2+ years' experience supporting Microsoft Office applications, Microsoft Windows, and Apple Mac OS environments
- Knowledge of network security practices and antivirus software
- ITIL foundational level certification preferred
Complete Job Description
The complete job description is available to members. Premium membership includes:
Full access to 45,346 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
Wikipedia Wikipedia URL
BBB URL BBB URL
The company description is available to members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
