IT Systems Administrator

Job Summary

Owning day-to-day IT operations in a hybrid capacity, the Senior IT Systems Administrator will serve as the primary IT support contact for a ~60-person organization, managing Mac environments, SaaS administration, and collaborating with global IT teams on process improvements.

Key responsibilities

• Serve as the primary IT support contact for all employees via various communication platforms
• Support a Mac-first environment, including laptop configuration, imaging, and lifecycle management
• Administer and support core SaaS tools and manage user access across SBRA-managed platforms

Required qualifications

• 3 to 5 years of experience in IT support, systems administration, or IT operations
• Strong experience supporting Mac environments with some PC exposure
• Familiarity with identity and access management platforms
• Experience administering and configuring SaaS tools across a distributed workforce
• Proven ability to create and maintain clear technical documentation