IT Technical Writer

Job Summary

A company is looking for a Technical Writer to develop user-friendly documentation in a remote setting.

Key Responsibilities:

• Create and maintain high-quality end-user documentation, including user manuals and online help content
• Collaborate with IT teams and business stakeholders to gather technical information and convert it into accessible documents
• Manage documentation versions and conduct user interviews to assess usability and improve content

Required Qualifications:

• Bachelor's degree in Technical Communication, English, Information Technology, or a related field
• 3+ years of experience in technical writing, preferably in an IT or software environment
• Familiarity with utilities industry systems is a plus
• Proficiency with documentation tools such as Microsoft Office Suite and Adobe Acrobat
• Basic understanding of software development life cycle (SDLC) and agile methodologies