IT Technician (Help Desk Support)

Job is Expired

Location: Remote

Compensation: Salary

Reviewed: Tue, Feb 10, 2026

Job Category: Customer Service

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Job Summary

A company is looking for an IT Technician (Remote - CST).

Key Responsibilities

Provide tier 1 support for all end users both remotely and in person
Diagnose and resolve technical issues related to various operating systems and software
Collaborate with stakeholders and conduct onboarding sessions for new employees globally

Required Qualifications

3+ years of experience supporting end users both in-person and remotely, preferably at a SaaS company
Experience with IAM solutions such as Okta, Azure AD, OneLogin, or Ping Identity
Significant experience providing software support to Windows and macOS users
Background in IT support within a startup or SaaS environment
Practical understanding of networking and troubleshooting wireless networks

COMPLETE JOB DESCRIPTION

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Job is Expired

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