IT Telephony Administrator

Job Summary

A company is looking for an IT Telephony Admin responsible for providing 2nd line support related to IT and communications equipment, focusing on Telephony Services and Systems.

Key Responsibilities

• Install, configure, and maintain telephone hardware and systems
• Manage client phone line setups, changes, and terminations
• Create and update technical documentation and asset inventory information

Required Qualifications

• Associate degree (2-year degree) required; BS/BA in Computer Science preferred
• 3 - 5 years' experience in an IT support role
• Knowledge of Backup and Recovery of telephony systems
• Preferred certifications: CompTIA Network+ and MCDST for Windows 10 Pro
• Experience with Disaster Recovery processes