IT User Support Analyst

Job Summary

A company is looking for an IT User Support Analyst II responsible for managing and optimizing identity and collaboration platforms.

Key Responsibilities

• Architect and support Microsoft 365 back-end platforms including SharePoint Online, OneDrive, Teams, and Entra ID
• Manage user accounts, licenses, groups, and mailboxes while configuring security and compliance features
• Administer on-prem Active Directory and manage hybrid identity environments using Azure AD Connect

Required Qualifications

• Bachelor's degree in Information Technology, CIS, or related field, or equivalent experience
• 3+ years of experience administering Microsoft 365 and Active Directory
• ITIL Foundations and Microsoft 365 Product Certifications