Item File Manager

Job Summary

Managing a remote team, the full-time Item File Manager will oversee ERP Item File operations, ensuring data management efficiency, training team members, and maintaining customer satisfaction through quality assurance measures.

Key responsibilities

• Manage and train a team of Item File Analysts, providing performance coaching and support for issue resolution
• Analyze Item File data and ERP metrics to identify improvements and lead cross-team collaborative discussions
• Implement quality assurance measures to minimize errors in ERP data management and enhance customer experience

Required qualifications

• Bachelor's Degree in Supply Chain Management, Logistics, Business Administration, or a related field preferred
• 5+ years of industry knowledge and demonstrated mastery of Item File data management processes
• Strong knowledge of the building material industry and ERP data management systems
• Proficiency in Microsoft Office Suite and data manipulation skills
• Proven ability to lead and motivate a team to achieve high performance