ITIL Certified Subject Matter Expert

Job Summary

A company is looking for a Subject Matter Expert (SME) for IT Service Management and Consulting.

Key Responsibilities

• Provide expert guidance on industry best practices and trends in IT Service Management and consulting
• Develop and design high-quality course content and interactive learning experiences
• Collaborate with the development team to ensure course materials align with industry standards and enhance learner engagement

Required Qualifications

• Bachelor's degree in Information Technology, Management, Business Administration, or a related field
• Master's degree in Business Administration or Information Systems preferred
• ITIL 4 certification (Foundation, Managing Professional, or Strategic Leader) is mandatory
• Experience with Learning Management Systems (LMS) such as Moodle or Blackboard
• Experience in corporate training or IT consulting