ITSM Business Analyst

Job is Expired

Location: Remote

Compensation: To Be Discussed

Reviewed: Fri, Feb 06, 2026

Job Category: Information Technology

Weekly Hours: Full Time

Employment Status: Independent Contractor

Employer Type: Employer

Career Level: Experienced

Job Summary

A company is looking for a ServiceNow ITSM Business Analyst.

Key Responsibilities

Gathering and documenting ITSM requirements across Incident, Problem, Change, and Request Management
Translating business and operational needs into functional and technical specifications
Collaborating with ServiceNow developers and functional consultants on solution design

Required Qualifications

6+ years of experience as a Business Analyst supporting ITSM initiatives
Strong functional knowledge of ITIL-based ITSM processes
Hands-on experience working with ServiceNow

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

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