ITX ServiceNow Architect

Job Summary

A company is looking for an ITX ServiceNow Architect to lead client projects and implement cutting-edge solutions in the ServiceNow platform.

Key Responsibilities:

• Design client-centric solutions, co-lead workshops, and tackle technical challenges
• Provide Industry Best Practice guidance and oversee all technical aspects of ServiceNow implementation
• Serve as the primary technical liaison, bridging the development team with clients

Required Qualifications:

• Minimum 4 years of ServiceNow experience with a focus on technical definition and improvement
• Strong proficiency in running technical workshops and developing requirements documentation, project artifacts, and process documents
• Experience in ServiceNow projects spanning discovery, design, build, test, and deployment activities, with a focus on early issue identification and risk mitigation
• Minimum of 2 ServiceNow CIS certifications
• Excellent communication, problem-solving, and teamwork skills