Japanese Client Service Associate

Job Summary

A company is looking for a Client Service Associate (Japanese speaker, WFH).

Key Responsibilities

• Manage multiple projects daily, ensuring client needs are met
• Identify and match linguists to client projects based on requirements
• Maintain communication with clients and linguists to ensure satisfaction and project success

Required Qualifications

• Bachelor's degree
• Native-level Japanese and professional-level English; other languages are a plus
• Experience with Salesforce or similar CRM systems
• Outgoing personality with the ability to engage with professionals
• Entry-level to intermediate-level candidates are welcome to apply