Japanese Keigo Customer Support Specialist

Job is Expired

Location: Remote

Compensation: Salary

Reviewed: Fri, Feb 27, 2026

Job Category: Customer Service

Weekly Hours: Full Time

Employment Status: Permanent, Independent Contractor

Employer Type: Employer

Career Level: Experienced

Job Summary

A company is looking for a Japanese Keigo Bilingual Customer Support Specialist (US).

Key Responsibilities

Provide professional and empathetic support via email, phone, and internal tools
Assist learners and instructors with account access, course navigation, and technical concerns
Review course submissions to ensure alignment with platform quality and policy standards

Required Qualifications

1+ year experience supporting Japanese customers
Strong command of Honorific Japanese (Keigo)
Near-native written English proficiency
Strong technical literacy across web platforms and digital tools
Experience with CRM platforms (Zendesk) and bug-tracking tools (JIRA) is a plus

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

Company Company Name

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