JD Licensed Customer Trainer

Job Summary

A company is looking for a Customer Product Trainer - Legal.

Key Responsibilities

• Onboard and train customers on software, developing customized training programs
• Regularly communicate with customers to ensure their needs are met and they derive full value from the software
• Manage customer accounts and provide support by answering questions and troubleshooting issues

Required Qualifications

• Juris Doctor (JD) degree
• Experience in legal technology or AI-based software platforms
• 3+ years of experience in a customer-facing role
• Interest in learning about new technology and software
• Experience working on cross-functional teams