Journal Sales Partner

Job Summary

Supporting the management of Sage's Premier Active Renewals portfolio, the full-time Journal Sales Partner will focus on retaining accounts, upgrading customers to current journal packages, and identifying growth opportunities while working remotely.

Key responsibilities

• Manage the full cycle of Premier Active Renewals in North America to achieve year-over-year revenue uplift
• Upgrade accounts to align with current journal offerings and respond to internal and external inquiries promptly
• Maintain thorough documentation and keep the CRM system updated to track renewal efforts and customer interactions

Required qualifications

• At least 3 years of experience in sales, customer renewals, or account management, preferably in scholarly publishing
• Familiarity with CRM tools, especially Salesforce and Microsoft Dynamics CRM
• Competency in Microsoft Office Suite, particularly Excel, for data management and reporting
• Understanding of Open Access publishing and trends in academic library purchasing is preferred
• Ability to work independently while contributing to a collaborative team environment