Journey Patient Specialist

Job Summary

A company is looking for a Journey Patient Specialist to manage day-to-day operations related to hospice services.

Key Responsibilities

• Develop and process journey referrals while ensuring accurate documentation and workflow
• Manage chart closure processes and provide necessary documentation
• Assist team members with telephonic patient contact and ensure timely face-to-face visits

Required Qualifications and Education

• High School diploma or GED
• Previous experience as a Journey Counselor or in a hospice-related role
• Knowledge of medical terminology
• Proficient in Microsoft Office Suite, including Teams
• Must maintain any required professional licenses or certifications