Junior Account Executive

Job Summary

Supporting the Account Executive department, the full-time Junior Account Executive will manage client communications, resolve ticket issues, and assist with pledge errors in a remote setting, while progressing towards becoming a full Account Executive within 3 to 6 months.

Key responsibilities

• Maintain and nurture existing client relationships while acting as a liaison between clients and operations staff
• Conduct regular status meetings with clients and ensure timely responses to emails and JIRA tickets
• Proactively monitor account health and address client concerns before they escalate

Required qualifications

• Bachelor's degree (B.A./B.S.) in a related field or equivalent experience
• One to two years of related experience or equivalent
• Strong organizational and analytical skills
• Ability to manage multiple projects and meet deadlines
• Proven ability to cultivate positive professional relationships across departments