Junior Analyst

Job is Expired

Location: Remote

Compensation: To Be Discussed

Reviewed: Mon, May 12, 2025

Job Category: Sales

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Entry Level, Experienced

Education Level: Bachelors

Job Summary

A company is looking for a Junior Analyst - Call Center Operations.

Key Responsibilities

Monitor daily call center performance metrics and generate regular reports for leadership
Assist in analyzing trends in call volume, agent performance, customer experience, and staffing
Support the creation of dashboards and data visualizations using tools such as Excel, Power BI, or Tableau

Qualifications

Bachelor's degree in Business, Data Analytics, Mathematics, or related field (or equivalent experience)
1+ years of experience in an analytical, reporting, or operations support role (internships included)
Strong Excel skills; experience with SQL, Power BI, or Tableau is a plus
Ability to work independently, manage time effectively, and prioritize tasks in a fast-paced environment
Experience in a call center or customer service environment is preferred

COMPLETE JOB DESCRIPTION

The job description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...

Job is Expired

Company Overview

Company Company Name

Headquarters Headquarters

Founded Founded

Website

Wikipedia Wikipedia URL

BBB URL BBB URL

The company description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...