Junior Experience Strategic Planner

Job Summary

A company is looking for an Experience Strategic Planner Junior.

Key Responsibilities

• Support in benchmarks and competitive analysis focused on CRM, loyalty, and user experience
• Analyze target behavior, identify insights, and map Customer Journeys to detect pain points and opportunities
• Contribute to the development of strategic presentations centered on the customer

Required Qualifications

• Bachelor's degree in Advertising, Marketing, Communication, Psychology, Sociology, or related fields
• 1-2 years of experience in strategic planning, customer data analysis, or related projects
• Relevant internships or initial experience in agency or customer-oriented environments are valued
• Familiarity with digital projects and marketing ecosystems
• Basic knowledge or interest in CRM platforms (Salesforce, HubSpot, Dynamics 365) is a plus