Junior Implementation Specialist

Job Summary

A company is looking for a Junior Implementation Specialist to support the onboarding of new customers and enhance their experience with the platform.

Key Responsibilities

• Support the end-to-end onboarding of new customers for a smooth and timely launch
• Guide customers through platform setup, including ordering cards and configuring spend controls
• Track onboarding progress and communicate effectively with customers and internal teams

Required Qualifications

• 1-3 years of experience in customer support, onboarding, or operations
• Strong organizational and time management skills
• Experience in fintech, SaaS, or payments is preferred
• Familiarity with corporate card programs or expense management tools
• Proficiency in Excel and Google Sheets