Junior IT Support Specialist

Job Summary

A company is looking for a Junior IT Support Specialist.

Key Responsibilities

• Respond to and resolve customer questions through chat, email, and telephone calls
• Assist in onboarding, educating, and supporting customers throughout their journey
• Act as a customer advocate by addressing unique questions and challenges faced by customers

Required Qualifications

• High school degree
• Interest in developing a career in Linux or Windows system administration
• Solution-oriented mindset with a passion for resolving problems
• Willingness to learn quickly and assist others
• Ability to work in shifts according to local time