Junior IT Support Specialist

Job Summary

A company is looking for a Junior IT Support/Enterprise Architect.

Key Responsibilities

• Provide front line support to users at the Washington Navy Yard and remotely
• Field, update, and close various service tickets and requests
• Support and manage different Navy Systems and assist with app management queries

Required Qualifications and Education

• Ability to obtain a secret clearance
• Bachelor's degree in engineering, computer science, management information systems, or related fields
• 1 year of experience in IT support, including internships or assistantships
• 1 year of group experience in Help Desk or Customer Service
• Knowledge of Microsoft Office Suite and ticketing systems