Junior IT Technician
Job Summary
Providing remote Help Desk support, the temporary Junior IT Technician will troubleshoot desktop applications and hardware issues while maintaining detailed work logs and technical documentation over a six-month period.
Key responsibilities:
- Provide remote Help Desk support for internal staff
- Troubleshoot various desktop applications and hardware issues
- Utilize ticketing and monitoring software to create detailed work logs and resolve issues proactively
Required qualifications:
- Minimum of one (1) year of experience in a help desk or IT support role
- Basic knowledge of Windows 10, Windows 11, and Mac OS
- Strong experience troubleshooting hardware, software, systems, and network issues
- Familiarity with ticketing systems
- Capacity to learn existing and emerging technologies
Complete Job Description
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