Junior Onboarding Specialist

Job Summary

To support a growing Branded Onboarding team, the full-time Junior Onboarding Specialist will guide clients through seamless onboarding experiences, ensuring technical setup and compliance while working remotely.

Key responsibilities

• Host white-labeled onboarding and technical setup calls with 100% checklist accuracy
• Complete all pre- and post-call tasks to ensure a smooth onboarding experience
• Communicate clearly and professionally with clients, addressing concerns and escalating issues as needed

Required qualifications

• Working knowledge of GoHighLevel, including sub-accounts and integrations
• Experience in customer-facing or onboarding support roles
• Strong attention to detail and accuracy in the onboarding process
• Ability to communicate clearly and confidently in English
• Self-motivated with effective task management skills