Junior QA Product Liaison

Job Summary

A company is looking for a Junior QA Product Liaison.

Key Responsibilities

• Review and triage incoming bugs and issues, ensuring clear documentation and categorization
• Participate in bug review meetings to assess and prioritize current and upcoming issues
• Coordinate communication between QA, Product, Engineering, and Support for efficient issue resolution

Required Qualifications

• Familiarity with software QA concepts and the bug lifecycle
• Working knowledge of Zendesk or similar support/CRM platforms
• Basic understanding of Agile/Scrum development environments
• Strong organizational skills for managing high volumes of incoming issues
• Ability to prioritize issues based on customer impact and business risk