Junior Salesforce Administrator

Job Summary

Junior Salesforce Administrator, a remote full-time position, supports Salesforce implementations for the Department of Veterans Affairs by managing user access, creating reports, and maintaining data quality.

Key Responsibilities

• Manage users, roles, and permission sets
• Create and maintain reports and dashboards
• Handle support tickets and troubleshoot user issues

Required Qualifications

• Experience with Salesforce Service Cloud and Experience Cloud
• Familiarity with Agile and DevSecOps methodologies
• Knowledge of workflow automation and data management
• Interest in AI-driven capabilities within Salesforce
• Ability to document configurations and processes