Junior Service Desk Technician

Job is Expired

Location: Remote

Compensation: To Be Discussed

Reviewed: Tue, May 13, 2025

Job Category: Information Technology

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Entry Level, Experienced

Job Summary

A company is looking for a Junior Service Desk Analyst, Technician.

Key Responsibilities

Assist personnel with Level 1 IT support requests through various channels
Conduct initial troubleshooting and escalate unresolved incidents as necessary
Document customer interactions and verify ticket closure for satisfaction

Required Qualifications

High School Diploma
2+ years of experience in deskside support
ITIL certification preferred
Must be a U.S. Citizen

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

Company Company Name

Headquarters Headquarters

Founded Founded

Website

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