Junior Solutions Architect

Job Summary

Supporting the Customer Experience team, the full-time Junior Solutions Architect will assess business opportunities and assist in developing strategies to address technical challenges while working remotely.

Key responsibilities

• Contribute to process improvement and implementation methodologies to expedite customer value realization
• Provide thought leadership on API integration for Automation and Workflow management
• Conduct business process analyses and align technology solutions with business initiatives

Required qualifications

• Bachelor's degree in Science, Technology, Engineering, Math, or equivalent practical experience
• Two or more years of business analysis and consulting experience related to enterprise software implementation
• Two or more years of experience designing and implementing client-facing solutions
• Strong problem-solving and critical thinking skills
• Experience with technologies relevant to ServiceNow integration solutions