Junior Support Engineer

Job is Expired
Location: Remote
Compensation: To Be Discussed
Reviewed: Mon, Apr 28, 2025

Job Summary

A company is looking for a Junior/Mid-level Support Engineer L1 support engineer.

Key Responsibilities
  • Provide support to community and enterprise customers
  • Engage in cross-team collaboration and escalation management
  • Participate in self-improvement and work on projects and initiatives
Required Qualifications
  • 1-2 years of support engineering experience, preferably in a fast-paced environment
  • Basic knowledge of Javascript and networking concepts (DNS, HTTP/HTTPS, TCP/IP)
  • Familiarity with web development tools and debugging technologies
  • Experience handling administrative and billing-related queries
  • Understanding of support processes and customer-centric mindset

COMPLETE JOB DESCRIPTION

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