Junior System Administrator

Job Summary

A company is looking for a Junior System Administrator to support a distributed workforce across North America.

Key Responsibilities

• Provide Tier 3 helpdesk support for hardware, software, and network issues
• Manage and maintain desktop computing environments, including device deployment and configuration
• Create and maintain IT documentation to ensure consistent and reliable processes

Required Qualifications

• 1-3 years in a Level 3 Helpdesk or similar technical support role
• Strong working knowledge of antivirus/antimalware tools
• Solid understanding of DNS, DHCP, and general networking fundamentals
• Experience with hardware asset management
• Commitment to ongoing learning and professional development