Junior Systems Administrator

Job Summary

A company is looking for a Jr Systems Administrator - Hybrid.

Key Responsibilities

• Provide technical assistance with workstation and server hardware/software for clientele
• Resolve issues for clients via phone or remote support
• Track customer issues and resolutions, escalating tickets to the appropriate level of support

Required Qualifications

• Previous experience in IT (2 years minimum)
• Ability to work with and build relationships with the client base
• Prior experience troubleshooting Windows operating systems and Windows Server
• Familiarity with OS Virtualization and MS Exchange troubleshooting
• Experience with DNS, DHCP, LAN, WLAN, and WIFI