Junior Technical Support Engineer

Job Summary

A company is looking for a Junior Technical Support Engineer / Jira Admin.

Key Responsibilities

• Validate company type (MSP or end-user) based on provided criteria
• Research and verify contact information using open sources
• Add and update verified data in HubSpot while maintaining accuracy and consistency

Required Qualifications

• Experience with CRM systems (preferably HubSpot or MS Dynamics)
• Strong research and data validation skills
• Basic understanding of the IT industry and MSP operations
• Familiarity with Jira and willingness to grow in this area
• Upper-Intermediate level of English