Junior Telecom Business Analyst

Job Summary

To support digital transformation initiatives, the full-time Junior Telecom Business Analyst will conduct user research, create process documentation, and facilitate stakeholder collaboration to enhance system and process efficiencies.

Key responsibilities

• Conduct user research to create PMO and FMO end-to-end process documentation
• Facilitate collaboration among stakeholders to identify operational pain points and document automation opportunities
• Manage product backlog and ensure final designs meet business needs while minimizing complexity and cost

Required qualifications

• BA/BS and 2-4 years of experience as a business analyst or in similar roles
• Strong understanding of Software Development Life Cycle (SDLC) and Scaled Agile methodologies
• Proven experience in data gathering and analysis for application rationalization and optimization
• Expertise in technical writing for business requirements and implementation strategies
• Familiarity with collaboration/documentation tools such as Teams, SharePoint, and Confluence