K-12 Customer Success Specialist

Job Summary

A company is looking for a K-12 Customer Success Specialist.

Key Responsibilities

• Assist the Services team in supporting K-12 district partners throughout the school year
• Coordinate K-12 benchmark assessment cycles and support the customized assessment planning process
• Maintain documentation and assist in improving workflows for greater efficiency

Required Qualifications

• Bachelor's degree or equivalent experience
• 1-3 years of experience in education, customer support, operations, or edtech
• Strong organizational skills
• Ability to manage multiple tasks and deadlines simultaneously
• Significant experience with Google Workspace