K12 Customer Success Manager

Job Summary

A company is looking for a Customer Success Manager for the K12 sector.

Key Responsibilities

• Manage a full account portfolio and maintain relationships with customers to drive long-term adoption
• Serve as the primary point of contact for customer communication and conduct formal business reviews
• Collaborate with internal teams to ensure successful onboarding and ongoing support for clients

Required Qualifications

• Bachelor's degree required
• 3 years of experience in a customer success role
• Strong understanding of Salesforce is required
• Preferred experience in the K12 education market
• Data-driven literacy to analyze customer retention and identify trends