Kansas Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative to provide support for the Kansas Child Support program.

Key Responsibilities

• Answer incoming calls and assist consumers regarding child support cases while adhering to confidentiality policies
• Document inquiries and complete associated tasks according to established guidelines
• Facilitate caller requests for materials and escalate issues as needed

Required Qualifications

• High school diploma or GED required; 0-6 months of relevant experience preferred
• Must reside in the state of Kansas
• Strong adaptability and flexibility in a fast-paced environment
• Proficiency in navigating multiple systems and using technology
• Ability to manage multiple tasks and priorities efficiently