Kansas Licensed Collection Representative

Job Summary

To support a growing collection team, the full-time Kansas Licensed Collection Representative will manage high-volume calls, negotiate payment arrangements for past-due medical balances, and consistently meet performance metrics while working remotely.

Key responsibilities

• Handle high-volume outbound and inbound calls with professionalism and confidence
• Negotiate payment arrangements that meet both consumer needs and company goals
• Maintain accurate documentation and adhere to all required laws and standards

Required qualifications

• High School Diploma or equivalent (i.e., GED) required
• Able to obtain Professional Collections Specialist (PCS) certification within one year of hire
• Reliable with the ability to work a structured schedule in a remote environment
• Experience navigating multiple computer applications and databases simultaneously
• Successful completion of company collector training program