Kentucky Collection Specialist

Job Summary

Responsible for collecting commercial, government, and patient balances, the full-time Kentucky Collection Specialist will monitor outstanding accounts, follow up on claims and denials, and generate necessary paperwork while working remotely.

Key responsibilities

• Monitor outstanding account balances and determine next steps in the collection process
• Follow up on claims and denials to ensure maximum reimbursement and generate appropriate documentation
• Respond to inquiries from patients and payors, providing clear communication and customer service on collection issues

Required qualifications

• High school diploma or GED required
• Prior work experience in a medical office setting preferred
• Computer proficiency and experience in windows-based technologies
• Ability to handle confidential and sensitive information discreetly
• Strong organizational and time management skills