Kentucky Collection Specialist

Job Summary

Responsible for collecting commercial, government, and patient balances, the full-time Kentucky Collection Specialist will follow approved processes and policies while working remotely to ensure maximum reimbursement and manage outstanding account balances.

Key responsibilities

• Follow up on claims and denials to maximize reimbursement for services provided
• Monitor outstanding account balances and determine next steps in the collection process
• Review accounts receivable activities and respond to inquiries from patients and payors

Required qualifications

• High school diploma or GED required
• Prior work experience in a medical office setting preferred
• Computer proficiency and experience in windows-based technologies
• Ability to handle confidential and sensitive information discreetly
• Strong organizational and time management skills