Kentucky Customer Service Advisor

Job Summary

A company is looking for a Work at Home Customer Service Advisor for Kentucky residents.

Key Responsibilities

• Research, process, and resolve customer and health care provider inquiries regarding benefits and insurance
• Document interaction details in the tracking system to maintain organized records
• Provide timely and accurate solutions through various communication channels

Required Qualifications

• High school diploma or equivalent
• Two or more years of customer service experience
• Typing speed of 30+ words per minute
• Availability to work shifts within operational hours, including possible weekends
• Must be a Kentucky resident with a distraction-free work environment